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GDPR - General Data Protection Regulation.

Last updated: May 30th, 2024


Control over personal data is a fundamental right of every individual. With organisations across the world collecting customer data to enable them to provide services, it becomes important that companies manage data in a transparent manner with the customer’s consent.

GDPR, stands for “General Data Protection Regulation”. It is one of the most important changes made to data privacy regulations in the last two decades. It establishes a new framework for handling and protecting the personal data of EU-based residents and is in effect since May 25, 2018. It provides the citizens of the EU greater control over their personal data and assures them that their information is protected.

Does GDPR affect you?

Although GDPR is a data protection framework for the citizens residing in the EU, it also applies to all companies that handle personal data of individuals from the EU. This means that almost every major corporation in the world needs to be GDPR compliant. If you or your organisation stores and processes personal data in connection to services or goods offered in EU, then the laws applies to you as well.

Our commitment to GDPR

Sitelium is fully committed to guarding our customers' privacy and online rights . That's why we've made some changes to fully comply with the new General Data Protection Regulation (GDPR), which goes into effect on May 25, 2018.

As an organisation, Sitelium has always implemented and practiced processes which ensure that customer data is stored and processed in ways necessary only to serve our customers in the best possible way. Our privacy, security and data storage policies are also streamlined with the GDPR goals and objectives.

GDPR readiness initiatives at Sitelium

To fully comply with the regulation and to further guarantee your privacy and online rights, we've made updates to our platform, processes and the way we process and store your data. We've simplified and updated our Privacy Policy and Terms & Conditions. Here are some of the main changes that we did:

  • We've clearly stated all third-party services that we use and might contain some of your data with links to their privacy policies
  • Data Processing Addendum - We’ve incorporated a Data Processing Addendum (DPA) into our updated Terms of Service that may apply to you if you (or your use of our services) is subject to EU data protection laws (including the GDPR). It covers how we handle your personal data and how it is being collected
  • We've appointed a data protection officer
  • We've implemented changes to our internal processes and procedures required to achieve and maintain our GDPR compliance
  • You can request to delete or get a copy of your data by emailing us on support @ sitelium.com
  • You can change your preferences for receiving notifications from us in your account settings 
  • We've incorporated tools, options and features inside the Sitelium website builder that let you create GDPR compliant websites


Conclusion

At Sitelium we are committed towards providing a product which enables our customers to provide customer service responsibly by implementing and adhering to prescribed compliance policies. Being GDPR compliant is critical to our mission of providing our European and all our global customers with a safe and dependable website building software.

We encourage you to read our updated Terms & Conditions and Privacy Policy.

Disclaimer: This is for informational purposes only and should not be relied upon as legal advice or to determine how GDPR might apply to you and/or your organisation. We encourage you to obtain independent professional advice, before taking or refraining from any action on the basis of the information provided here.


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support@sitelium.com

We always recommend that you review all FAQ & Help Center documentation and video tutorials before contacting our support team.

To help us resolve your issue faster, you should always email us with your Sitelium registered email address. (Please do not disclose your account password to our any of the support teams.)